If you have any questions or concerns regarding this statement, please contact us on +61 3 9417 7047 or [email protected]
The information we collect
When you shop with Mondopiero (in our store, online, or by phone) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, email address and credit card number. When you shop on our website, we also retain details of your specific product purchases, transactions with us and automatically receive your computer’s internet protocol (IP) address.
How we use your information
We collect your details in order to provide you with our products and/or services and a high level of customer service. We only use your information to process your transaction and deliver your order, to send you marketing and promotional materials by mail or email relating to our products and services, manage and/or maintain your user account on our website and communicate with you and provide customer support.
Each time you receive an email from us, you may opt out/ unsubscribe or, at any time, you can request to be removed from our mailing list by emailing us at [email protected]
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.
Who else may use your information
Mondopiero does not share or sell information to third parties, nor use personal information for any reason other than its intended use. Mondopiero may, at its discretion, use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Mondopiero does not share any information with third parties for any unknown or unrelated uses.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL) and store it with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Updating your personal details
We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend, update or delete any personal information altogether from our database by sending an email to [email protected]